Nourish Policies and Spa Etiquette

Arrival Time & Check-In

Please arrive 15 – 20 minutes before your appointment. Arriving early allows you to find a good parking spot and to relax a bit before your treatment begins. You may also fill out paperwork and change into a robe and slippers provided prior to your treatment. Arriving late cheats you out of valuable treatment time. If you arrive late, your treatment may be given to other guest.

Free Parking

Free on-site parking is provided for Nourish customers; you may park at any available spot as long as you are not blocking any other vehicle. Disabled parking is reserved for disabled customers only.

Reservations & No-shows

To hold a reservation, you may have to provide a valid credit card number with an expiration date. This applies even if you intend to pay with a gift certificate. No-shows will be charged the full treatment price.


Life can be busy and full of the unexpected, so if you must cancel your treatment, be sure to give us at least 24 hours notice prior to your treatment. Otherwise you will be charged the treatment price.FACIAL CANCELLATION POLICY:
– ADVANCE BOOKINGS: We request at least 24 hours advance notice when cancelling or rescheduling your facial appointment, or you will be charged for the full service.
– SAME DAY BOOKINGS: Same day bookings must cancel 4 hours prior to their scheduled appointment to avoid being charged for the full service.
– All appointments scheduled with less than 4 hours advance notice and a no-show occurs, you will be charged for 50% of the amount of the service.

Silence is Golden

We want to create an atmosphere that allows all our clients to escape from the world outside. In consideration of others and the tranquil silence inside the spa, please refrain from talking. If you must, please keep all conversations to a whisper, as not to disrupt our other clients.
All cell phones must be in silent mode.

Electronic Devices

Absolutely NO cellphone, NO electronic devices with recording capability allowed inside the spa area. We also request that you don’t use a laptop in the spa but you may use it in the lounge area.

Customer Forms

Some of our services require intake forms. To save time and make the most of your visit, we encourage you to arrive early to fill them out; appropriate form(s) need to completed and signed before we can commence your services.


Nourish cannot be responsible for any valuables brought into the spa.. We recommend that you leave your valuables at home or locked in the trunk of your car.

Medical Conditions & Allergies

Please let us know if you have any physical ailments, medical conditions, or allergies. Our staff should also be notified if you are pregnant, have high blood pressure, a heart condition, or any other medical condition. We strive to personalize your treatment to meet any special needs or accommodations you may require.
If you have any questions about a spa treatment and your health, it is crucial to consult a doctor.

Age Requirements

Please be advised that underage visitor(s) must be accompanied by adult supervision at all time. Age restriction is 14 years old for female, and 16 years old for male.
The client and the parent/guardian must also provide written consent before any services commence. These services will be scheduled with the same gender therapist unless requested otherwise by the parent or legal guardian.

Nourish reserves the right to terminate any service at any point.